Why Choose Us?
A Winning Partnership With DSS Research
When it comes to HH-CAHPS, home care agencies deserve a combination of experience and trust. That's why we're a proud partner of DSS Research, a certified CAHPS vendor based in Fort Worth, TX. DSS is the largest health plan CAHPS firm in the country, certified for hospital CAHPS, home health care CAHPS and the Medicare Health Outcomes Survey.
By joining forces, home health agencies can now receive the experience and expertise of DSS Research in conducting CAHPS surveys and the clinical expertise of PPS Plus Software.
Complete Range of Surveys
Mail-Only Mode
Mailed questionnaire/cover letter to sampled patients
Mixed Mode
Mailed questionnaire to sample patients and telephone follow-up to non-respondents
Phone-Only Mode
Survey sample patients by phone
Full Range of Comprehensive Reporting Options
Value Plan
Includes a snapshot of your agency's survey results
Plus Plan
Includes a snapshot of your agency's result PLUS a full set of comprehensive reporting and decision tools including:
- POWeR Chart™ Modeling System
- Tells you what's important
- Impact Analysis Model
- Gives you trACTION™ and estimates what your QI efforts will yield
- DSS Data Live® Online Reporting Tool
- Gives you continuous access to your results as they unfold
Plans Available to Fit Your Budget
We offer a complete range of pricing plans to best fit your needs. Discounts are available for providers with multiple provider numbers and agencies with low censuses. Agencies with a current Home Health Edition account or a subscription to our ICD-9 coding and OASIS review services qualify for discounted pricing. Contact our HH-CAHPS project manager for details.
Get In Touch
Call us at 888-897-9136 about support, assistance, service issues or any other questions. Or...
Contact Us OnlineWhat Others Have Said
We are really pleased with how things went this year on the CAHPS survey. You guys hit all your timelines and we are really pleased with the web access.
DSS Research Customer,
FAQ
What is HH-CAHPS?
HH-CAHPS (Home Health Consumer Assessment of Healthcare Providers and Systems is a survey designed by CMS and used to assess patients’ perceptions of care provided by Medicare- certified home health agencies. CAHPS was developed by the Agency for Healthcare Research and Quality (AHRQ) and was created to allow the public to compare different home health agencies and for agencies to improve the quality of care they provide.
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